Support
Questions, bugs or ideas for Glaus? Email us. A person reads these messages.
Frequently asked questions
Which devices does Glaus run on?
Glaus is built for iPhone and iPad (iOS and iPadOS 27.0 or later) and Apple Watch (watchOS 26.0 or later). The watch app follows the profile on your iPhone, so you set it up from there.
Is Glaus free? Are there in-app purchases?
Glaus has no ads, no subscription and no in-app purchases. The app's price is shown on its App Store page at launch.
Does my child need their own account or device?
No. Kids can be profiles that parents manage. To give a child a device of their own, a parent opens their profile and taps Invite to a Device. The child needs Glaus installed, iCloud on and Sign in with Apple. The code works once and lasts 48 hours.
Is Glaus safe for children?
A parent or guardian sets up and controls the household. Children cannot send feedback, join Game Center or invite anyone, and links out of the app sit behind a parental gate. Glaus has no ads, no analytics and no tracking.
How does iCloud sync work?
Sign in with Apple in Glaus and your family's data syncs through your own iCloud to the devices you invite. Sync needs iCloud turned on and a connection. You can skip sign-in and keep everything on one device. Glaus has no servers of its own.
Are points real money?
No. Points and allowance amounts are a scorekeeping tool. Glaus records allowance payments and moves no real money. How points turn into real rewards or cash is up to your family.
How do I back up and restore my family's data?
A family manager can export a JSON backup in Settings, Family Admin. Restore from Backup replaces the family data on this device with the file's contents, then uploads it to iCloud. Export a fresh copy first. The file is not encrypted, so keep it somewhere you trust.
How do I delete my family's data?
In Settings, Profile and Family, tap Delete Account. If you are the head of household and no other parent has linked a device, it deletes the family from iCloud. If another parent has, you hand over the role first. For everyone else, Delete Account leaves the family and erases the family's data from that device.
Does Apple Intelligence see my family's data?
Chore and reward ideas, the allowance plan explainer and Ask About Your Stats use Apple's on-device model, so nothing is sent anywhere. They are for parents, need a device that supports Apple Intelligence, and can be switched off in Settings.
How do I contact support or send feedback?
Email [email protected]. In the app, parents can also tap Send Feedback under Settings, About. Feedback holds what you type and basic device details, plus a screenshot only if you attach one.